Helping case managers turn complex family needs into clear next steps.
At Alain Locke School in West Philadelphia, case managers support families facing barriers such as housing instability, food access, transportation, childcare, employment, and mental health challenges. CaseLink is an AI-powered tool built with case managers to help them create personalized action plans connected to local resources in Philadelphia.
The Problem
Families rarely face one challenge at a time. For school case managers, supporting a family can mean navigating housing issues, food insecurity, transportation barriers, childcare needs, employment challenges, and mental health concerns all at once.
But finding the right next step often means piecing together information across multiple websites, organizations, and systems. That process takes time away from the work that matters most: building trust, understanding each family's situation, and delivering timely, thoughtful support.
In high-need school communities, case managers need tools that help them move from identifying a barrier to taking action quickly and practically.
What is CaseLink?
CaseLink is an AI-powered tool designed to support school case managers. It helps them identify key barriers, organize those needs, and generate personalized action plans connected to relevant local resources in Philadelphia.
Built in close collaboration with case managers at Alain Locke School, CaseLink reflects the real needs they see every day. Rather than starting from scratch each time a family needs support, case managers can use CaseLink to quickly build a clearer path forward.
How CaseLink Helps
CaseLink helps case managers respond more efficiently, more practically, and more personally.
Identify barriers
Case managers can quickly select areas where a family needs support, from housing and employment to food access, transportation, childcare, and mental health.
Generate a personalized plan
CaseLink turns those barriers into a clear, practical action plan tailored to the family's needs.
Connect to local resources
The tool links case managers to relevant Philadelphia-based resources and next steps, helping them respond faster and more effectively.
By reducing time spent searching for starting points and assembling resource lists, CaseLink helps case managers focus more of their time on supporting families.
Privacy Comes First
CaseLink is designed to make support more efficient, practical, and personalized, while protecting family privacy.
The tool is built to help case managers think through barriers and identify helpful next steps without requiring confidential or sensitive information from families. In a setting where trust matters deeply, privacy is not an afterthought. It is part of the design.
Built With the People Closest to the Work
CaseLink was created by a small team of University of Pennsylvania students in close collaboration with case managers at Alain Locke School. Our goal is simple: to build practical AI tools that strengthen the people already doing the work of supporting families every day.